PRIVACY POLICY

Last updated: May 1, 2025

BBQ Culture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our events, or use our services.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us when you register for an account, sign up for our newsletter, participate in our events, or otherwise interact with our website:

  • Personal Information: Name, email address, phone number, postal address, and payment information.
  • Profile Information: Preferences, interests, and other details you choose to add to your profile.
  • Communications: Information you provide when you contact us or participate in surveys, promotions, or events.
  • Automatically Collected Information: Device information, IP address, browser type, operating system, browsing behavior, and other technical information collected through cookies and similar technologies.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Sending administrative messages, updates, and promotional materials
  • Responding to your comments, questions, and requests
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing fraud and other illegal activities
  • Personalizing your experience and delivering tailored content

3. SHARING YOUR INFORMATION

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: If we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are small data files that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information:

  • Accessing, updating, or deleting your information
  • Objecting to our processing of your information
  • Requesting restrictions on processing of your information
  • Data portability rights
  • Opting out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our website, you consent to the transfer of your information to Australia and other countries where BBQ Culture operates.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

BBQ Culture
9 Eucalyptus Crescent, Bayswater, WA 6053
Phone: +61453 687 124
Email: [email protected]